Features
Instant, Human-like Responses
Engage customers as if you were chatting in real-time.
Product Recommendations
Help shoppers find exactly what they’re looking for.
Image Search Capabilities
Let customers search for products using images.
One-Click Setup
Forget about complicated flowcharts and coding.
Track All Conversations
See all customer conversations and access advanced chatbot usage analytics
Collect Emails
Flexibot gathers customer email addresses to boost your email marketing efforts.
1 - Instant, Human-like Responses
Never Miss a Sale, Anytime, Anywhere
In today’s fast-paced world, customers expect immediate and accurate responses. With Flexibot’s advanced AI capabilities, your online store can offer instant, human-like interaction at any hour—no need for customers to wait for an available support agent.
This feature allows you to engage shoppers as if you were conversing in real-time, providing them with prompt and personalized assistance.
2 - Product Recommendations
Personalized Guidance in a Sea of Choices
Navigating a store with thousands of products can be overwhelming for shoppers. They often struggle to find what they’re looking for, and your customer service team can’t possibly know the intricacies of every single item.
Flexibot’s Product Recommendations feature solves this problem by offering personalized suggestions that guide customers to products they’ll love.
3 - Image Search Capabilities
A Picture is Worth a Thousand Products
Traditional text-based searches can be limiting, especially when a customer knows what they want but isn’t sure how to describe it.
Flexibot’s innovative Image Search Capabilities allow users to simply upload an image to find similar products in your store. This feature eliminates guesswork and enhances the shopping experience, offering a visual and interactive way to search.
4 - One-Click Setup
Start Conversations, Not Complications
Setting up a chatbot shouldn’t require a degree in computer science. Flexibot’s One-Click Setup feature eliminates the complexities usually associated with deploying a chatbot for your online store such as coding or setting up complex flow charts.
With just a single click, you can have Flexibot up and running, ready to engage customers and drive sales.
5 - Track All Conversations
Transform Chats into Actionable Insights
Understanding your customer interactions is key to optimizing your store’s performance. Flexibot’s “Track All Conversations” feature provides you with an easy-to-use dashboard where you can monitor all chatbot interactions.
Not only do you see what your customers are asking, but you also gain insights into their preferences and behaviour, enabling you to make data-driven decisions.
6 - Collect Emails
Turn Questions into Support Tickets, Not Dead Ends
Flexibot’s “Collect Emails” feature does more than just handle queries it can’t answer; it serves as a gateway to deeper customer engagement. By collecting emails to generate support tickets for complex questions, Flexibot ensures your customers always receive accurate information.
This isn’t just about addressing issues; it’s about creating opportunities for targeted email marketing and gaining better insights into your customers’ needs.